InterActive Terms & Conditions

InterActive Pro Limited, T/A London School of Business & Finance, name used under license

Registered office: Belmont House, Station Way, Crawley, West Sussex RH10 1JA

Registered in England No. 06588211 ("InterActive Pro").

Distance, Blended and E- Learning Courses

  1. All amounts are quoted in Pounds Sterling and include VAT (where applicable).
  2. InterActive Pro Limited reserves the right to charge interest at 10% per annum on overdue amounts, which will be charged on all accounts more than 7 days overdue.
  3. All fees exclude amounts payable to any professional bodies for student registration, exemptions and examination entries, which are payable by the students (and/or their sponsors, as applicable) and InterActive accepts no responsibility for this. Certain packages which include hard-copy study manuals may incur shipping charges which are additional to the course fees. In case of international delivery, the student is solely responsible for any customs, duties and local taxation which may be imposed.
  4. Any refund made by InterActive will be paid to the original payer using the original method payments.
     
  5. All deposits received are for the sole purpose of reserving a course place and are non-refundable, save as provided otherwise in these Terms and Conditions.
  6. Funds received but not utilised or refunded in accordance with these Terms and Conditions will be forfeited to InterActive Pro Limited.
  7. InterActive reserves the right to change the courses, tutors, course specifications, dates and locations from the previously published materials on the site.
  8. All courses are non-residential unless specified otherwise.
  9. Students are expected to conduct themselves at all times in a manner which demonstrates respect for InterActive and its staff, fellow students and property (whether tangible or intangible). Breaches of the Student Code of Conduct and individual programme regulations can amount to gross misconduct, which may lead to expulsion from study, and forfeiture of all fees.
  10. Liability of InterActive Pro Limited for losses arising from their negligence (except in the case of liability for death or personal injury), breach of contract or otherwise will be limited to the full amounts paid by the relevant student for the particular courses and/or study materials. Except in the case of liability for death and personal injury, the company will have no liability for indirect or consequential loss or damage.
  11. InterActive reserves the right to alter published programmes or tutors or to cancel or change the content of lectures and/or study materials and the identity of tutors.
  12. Students' arrangements with InterActive Pro Limited are governed by English law.
  13. Distance, blended and e-learning amounts quoted include VAT (where applicable) but exclude any taxes or duties imposed by countries outside the UK/EEA.
  14. Unless a student opts for an instalment plan and pays in full the deposit and first instalment amount, full payment is required prior to dispatch of study materials or release of online user IDs and passwords.
  15. A deferral can be processed up to one future intakes (one year) if InterActive is notified in writing in advance. An administration charge of £50 (inc. VAT) will be invoiced by InterActive and are to be paid before a deferral can be processed.
  16. Refunds are only available if the student notifies InterActive of their desire to cancel within 7 days of registration and payment, and subject to the student not placing an order for textbook dispatch and not using the online study platform for more than 30 minutes.
  17. Course registration and fees, login credentials and course materials are non-transferable between students.
  18. Student access to each individual paper materials on professional courses is for the duration of one semester, i.e., from the time of registration until the next exam sitting. On CBE papers, access is limited to a duration of maximum 6 months. After the exam sitting or the expiry of a 6 months period from the day of registration (whichever comes first) student access to study materials will expire. For the avoidance of doubt, for students on packages of multiple papers, this term applies only to papers selected for study at a given study period, while credits for papers paid for but not yet accessed will be maintained.
  19. Fair usage policy applies to access of study material, including study videos. InterActive reserves the right to restrict access based on operational requirements (including bandwidth consumption) to ensure fair access to all students.

User Agreement

Welcome to the InterActive Pro Limited site ("InterActive Site"). InterActive Pro Limited ("InterActive Pro") is part of the InterActive family of educational companies. Please read this User Agreement carefully because by visiting or using the InterActive Site, you agree to be legally bound by and comply with its terms. If you do not agree to comply with this User Agreement, you are not authorised to use the InterActive Site. This User Agreement, including its Privacy Policy, applies both to the InterActive Site and to Web sites of other InterActive companies.

We may revise this User Agreement from time to time, so please check this Web page each time you visit the InterActive Site. If you continue to use the InterActive Site after we post the change, this means you have agreed to the new terms.

Privacy Policy

Please review our Privacy Policy, which is a part of this User Agreement and describes how InterActive Pro Limited handles any personal data collected from visitors to this InterActive Site.

Copyright

Copyright in this InterActive Site and all materials included in it is owned by or licensed to InterActive Pro Limited, and all rights are reserved. You must abide by all copyright notices and restrictions contained on the InterActive Site.

You may not copy, distribute, enter into a database, display, perform, create derivative works of, transmit, or otherwise use any materials from the InterActive Site (including computer programmes or other codes) ("Site Materials"), except that you may use or download (as provided in each resource description) the Site Materials only for personal, non-commercial use, and only if you do not alter the text or remove any trademark, copyright, or other notice displayed on the Site Materials.

Trademarks

InterActive, the InterActive Logo, and any other trademarks on the InterActive Site are trademarks owned by InterActive Pro Limited or other InterActive companies or affiliated companies (collectively, "InterActive Trademarks"). You may not use the InterActive Trademarks in connection with any product or service that does not belong to us, or in any manner that is likely to cause confusion among users about whether we are the source, sponsor, or endorser of the product or service, nor in any manner that disparages or discredits us.

Links, Frames, and Metatags

You may link to the home page of the InterActive Site as long as the link does not cast us in a false or misleading light. Please let us know if you link to the InterActive Site by contacting us at info@interactivecorporate.com.

You may not frame the content of the InterActive Site. You may not use metatags or any other "hidden text" that incorporates the InterActive Pro Trademarks or our name without our express written consent.

Links to Other Web Sites

This InterActive Site may contain links to other Web sites, including the sites for other InterActive group companies or associated companies. This User Agreement and the Privacy Policy do not necessarily apply to these other Web sites. Be sure to read the user agreements and privacy policies that govern your use of these other Web sites.

Governing Law

This User Agreement is governed by the laws of the England and Wales. You irrevocably agree to submit to the exclusive jurisdiction of the English courts and waive any objection to such forum.

Termination

We reserve the right to suspend the InterActive Site or terminate this User Agreement at any time without notice for any reason, including, in the case of the User Agreement, for your violation of any of its provisions. The Disclaimer and Limitation of Liability and Governing Law sections of this User Agreement shall survive any such termination.

InterActive Pro Limited
Registered Number: 06588211
Registered Office:
Belmont House, Station Way, Crawley, West Sussex RH10 1JA

Disclaimer and Limitation of Liability

While InterActive Pro Limited endeavours to ensure that the information on the Study InterActive website (www.studyinteractive.org and affiliated and linked sites) is correct, we do not warrant the accuracy and completeness of the material on the site or in any corporate brochures. We may make changes to the material on the site or to the products and prices described in it at any time without notice, although we will provide notice of substantive changes to the InterActive Privacy Policy. The material on the site is provided "AS IS" without any conditions, warranties, or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Study InterActive site is provided on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to the Study InterActive site.

InterActive Pro Limited and any of our group and associated companies, and their officers, directors, employees, shareholders or agents of any kind, exclude all liability and responsibility for any amount or kind of loss or damage that may result to students or any third party (including, without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Study InterActive site in any way or in connection with the use, inability to use or the results of use of the Study InterActive site, any web sites linked to the Study InterActive site, or the material on such web sites, including, but not limited to, loss or damage due to viruses that may infect computer equipment, software, data, or other property on account of access to, use of, or browsing the Study InterActive site or downloading of any material from the Study InterActive site or any web sites linked to the InterActive site. If your use of the material on the InterActive site results in the need for servicing, repair, upgrading, or correction of equipment, software, or data, you assume all costs thereof.

Nothing in this legal notice shall exclude or limit our liability for: (a) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or (b) fraud; or (c) any liability that cannot be excluded or limited under applicable law.

Accounts Contact

Please use the following number to contact accounts department:  +44 (0)207 823 23 03  or email on info@studyinteractive.org

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InterActive Deferment Policy

We understand that sometimes circumstances beyond students’ control can affect a student’s ability to study. Therefore, our deferment policy stipulates the terms and conditions according to which a student may defer their enrolment to the following exam sitting.

The deferment policy is meant to address the requirements of students faced with unexpected circumstances and is separate from InterActive’s Pass First Time Guarantee policy, which is governed by a separate set of terms and conditions.

  1. Once a student is enrolled on an ACCA course and has began his/her studies (i.e., accessed the online study platform for more than 30 minutes in total, and/or placed an order for the delivery of books) no deferment is allowed, unless the student qualifies as per the terms and conditions set below.
  2. Students who have purchases an ACCA course for a particular exam sitting may defer their study and retain a credit for future study on an identical study package in case they have not began their studies (e.g, accessed the online study platform for more than 30 minutes in total, and/or placed an order for the delivery of books). To defer, a student should contact the InterActive customer service team (on info@studyinteractive.org) to obtain a course deferment form. Completed forms should be returned to info@studyinteractive.org.
  3. Students who have commenced their studies (e.g, accessed the online study platform for more than 30 minutes in total, and/or placed an order for the delivery of books) may only defer at the discretion of InterActive Pro Limited, upon submission of supporting documentation regarding extenuating circumstances (e.g., illness). Our decisions are final and no correspondence will be entered into regarding discretionary deferment applications.

InterActive Pass Guarantee terms and conditions:

This offer is only available for ACCA Online products.

The money back guarantee will only be relevant if:

  1. The student has made use of all available online resources offered - this includes Online Videos, Lecture notes, Handouts, Live Forums and Quick Tests.
  2. The student has taken and passed the mock exam. Students who do not attempt either the InterActive mock exam or the official ACCA exam are not eligible for the Guarantee. In case the student fails the formal ACCA exam after this, we shall make the online course and mock exam available for another exam sitting FREE of CHARGE. Should the student fail the formal ACCA exam again after having used the online resources and mock exam provided, we will issue a refund of course fees actually paid, excluding the cost of books and delivery charges.

This “Pass Guarantee” cannot be used in conjunction with any other promotion we offer.

To apply for Guarantee students should contact our customer service department (on info@studyinteractive.org) to request a Pass Guarantee Application Form. Completed forms, accompanied by evidence of the student’s result on the official ACCA exam should be returned to info@studyinteractive.org.

Any refunds issued will be processed in 4-6 weeks and will be made to the original payee using the original payment method.